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Service Excellence

When you need support, we’ll provide it.

Sector leading market support, bespoke tools and training.

Every successful business needs resilient telecommunications and reliable connectivity. DMV has become a successful provider of unified business communications today by responding to those needs - combining enterprise-class products and services with a commitment to world class customer service.

When you choose DMV, you receive dedicated attention from our account management team, we believe in listening and understanding our customers’ needs, it’s what makes DMV different. As part of our on-going commitment to providing exceptional customer service we are always happy to listen to your comments on how our service can be further improved.

With customer service operations located throughout the UK and email fault logging, you are able to contact us 24 hours a day, 7 days a week. When you contact our customer service team you can be reassured that they will deal with your issue as quickly as possible, if they are not able to resolve your problem on your first call they will keep you up to date with progress until the problem is resolved.

DMV’s commitment to customer satisfaction is driven by everyone in our business. We invest time and energy in developing our employees to ensure that they grow with us and fulfil their potential.

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Contact us.

 

Meet us.
Fairgate House,
205 Kings Road,
Tyseley,

Birmingham,
B11 2AA
United Kingdom


Sales: +44 (0) 121 366 8888
Sales: +44 (0) 121 369 0121
ClicktoCall: WebRTC

Support: 0121 366 8885
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Mobile Support: +44 (0) 121 271 0180

Write us.
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dmvcomms The app that helps brands give consumers exactly what they need qpzm.cx/40BDAC pic.twitter.com/seeZhvoboW
04:30PM Sep 20
Ofcom
Ofcom 'Slamming' is a form of mis-selling, when your phone or broadband service is switched to another provider without your consent. If you receive a bill from a provider that isn’t the one you signed a contract with, this is what you can do: ofcom.in/slammingmisselling pic.twitter.com/6PB1Kb4eEh
04:10PM Sep 20
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Ofcom We're encouraging people to look beyond price when finding a broadband or phone service, and consider customer service too. Check out our practical guide on choosing a provider based on what matters to you: ofcom.in/compareservice pic.twitter.com/Ej1bTEneaz
02:01PM Sep 20
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